FAQs
MY ACCOUNT & ORDERS
Signing is required to save your purchase records while you can also track the order once they are placed and so the progress at each step.
To place your order, follow these steps :
> Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
> Once you’re done, click the ‘Add To Cart’ button
> After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’.
> From there, you can either login to your existing The Funky Chaos account or simply continue as a 'New User' and create one.
> Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
To find out when your order is arriving, you need to first log in to your account.
Click on MY ACCOUNT > ORDERS to see the status of your current order (as well as your order history). You can also simply click on ‘TRACK ORDER’ in the top header.
After your order has been successfully placed, you will immediately receive a confirmation and order details via email. Once your products have been shipped, you will be notified again via email.
In case there is any unusual event or complication that leads to a delay in shipping your order, you will immediately receive an update from our end- with reasons and the revised shipping and delivery timelines.
If there are any other issues/ delays that come up, or you need the order to be delivered urgently, write to us at contact@thefunkychaos.com, we will see what we can do to help.
PAYMENT MODE
SHIPPING & TRACKING
The Funky Chaos provides FREE shipping for all orders above ₹1999 in India. A shipping charge of ₹50/₹70 per 500g is charged for orders below ₹1499.
To find out when your order is arriving, you need to first log in to your account.
Click on MY ACCOUNT > ORDERS to see the status of your current order (as well as your order history). You can also simply click on ‘TRACK ORDER’ in the top header.
After your order has been successfully placed, you will immediately receive a confirmation and order details via email. Once your products have been shipped, you will be notified again via email.
In case there is any unusual event or complication that leads to a delay in shipping your order, you will immediately receive an update from our end- with reasons and the revised shipping and delivery timelines.
If there are any other issues/ delays that come up, or you need the order to be delivered urgently, write to us at contact@thefunkychaos.com, we will see what we can do to help.
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund to the source account which will reflect within 24-48 hours.
EXCHANGE & RETURNS
The Funky Chaos has 7 days Return Policy that gives you an option to return the product within 10 days from the delivery date under the circumstances mentioned in the policy. We request you to not use the product and preserve its original condition, tags, and packaging.
You can only apply for a Return from your account. Login to your account and go to the "Shipping & Returns" page. Fill the 'Contact Form' for the respective order.
CANCELLATIONS & REFUNDS
ARTSHIP
To become an artshipper you will have to fill this form.
No, entry is free of cost!
Yes, you can submit your hand drawn artwork. You can also give it for digitalization on paying a nominal fee of ₹150. Our design team will get in contact with you via instagram and finalize your digital artwork before uploading it.
Yes, you can set your own price for each and every product.
FUNDRAISERS
CUSTOMIZATIONS
Supported file types: PNG or JPG. Our recommended format is a transparent PNG file in CMYK color profile. Files that are provided as RGB are automatically converted to CMYK and may result in some color shifting. Files must have a transparent background until and unless you want the background printed. For example, providing an image with a black background will have the black printed on the t-shirt that will be visible which isn’t always ideal in t-shirt designs. Please understand that designs on a screen are different than prints on fabric.